Privacy Policy

Fruitbuzz Asia Personal Data And Privacy Notice
This website or mobile application (“site”) is operated by FRUITBUZZASIA.COM
(“FRUITBUZZ ASIA PLANTATION SDN. BHD”).

This Privacy Policy is applicable to Fruitbuzz Asia Plantation Sdn. Bhd (hereinafter referred to as “our”, “us”, “we”).

Fruitbuzz Asia Plantation Sdn. Bhd (Company No. 202101024662 [1424962-V]) is the controller of the personal data you submit to us and responsible for your personal data under applicable data protection law when you share your personally identifiable information with us through other voluntary means (the “Site”).

The data controller of this website is FRUITBUZZ ASIA PLANTATION SDN. BHD whose office is situated at 5-1-6, Jalan 2/109F Danau Business Centre, Taman Danau Desa 58100 Kuala Lumpur, Malaysia.


Fruitbuzz Asia views and treats your Personal Data seriously. By using our website or by otherwise giving us your personal information you are accepting the practices described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use our website or give us any of your personal information. We reserve the right to make changes to this Privacy Policy at any time.


Collection and Use of Personal Data
This Privacy Policy outlines the rights, interests, obligations and duties of all parties involved in the collection, recording, holding, storing or processing, disclosure of information that we may collect about you through our Website or sub-domains of personal information and data as may be protected by the Personal Data Protection Act.

Fruitbuzz Asia Plantation Sdn. Bhd will not collect any Personal Data about you unless you voluntarily choose to provide us with it (e.g. by registering for Fruitbuzz Membership or joining us as affiliate, accessing the Website, registration, survey, contest participation, apply for a job with us or communicate with our Customer Service, etc), provide your explicit consent, or unless otherwise permitted by applicable laws and regulations for the protection of your Personal Data.


Personal Data that Fruitbuzz Asia may collect
We may collect the following personal information from users of the Website when the user visits the Website, registers, places an order online, contact Fruitbuzz Customer Care line or participates in Fruitbuzz promotions or questionnaires, which may include:-

1. Name & gender;
2. National registration identity card number;
3. Race and religious beliefs;
4. Postal address & telephone number;
5. Email address;
6. Salary range;
7. Contact preference; and Credit card or bank account information
8. Other personal data relevant to registration and/or provisioning of your account, surveys, promotions and/or other purposes.


In all cases, the details requested via the Website are necessary to provide an optimal service to the user. In cases where the user does not provide the requested details, Fruitbuzz Asia cannot guarantee that the information and services provided will fully satisfy their needs.


How Does Fruitbuzz Asia Use My Personal Data?
We use the information that we collect to improve the content of our Website by incorporating information that is relevant to our customers, to notify customers about updates to our Website, to contact customers for marketing and sales purposes that are related specifically to their needs and interests and to communicate with our partners and franchisees. This information is not shared with other organizations for any reason, commercial or business, without your prior explicit consent.

By assessing this Website and/or clicking the corresponding box, you expressly, freely and unequivocally accept that your details will be treated/used by Fruitbuzz Asia for the following purposes:
(a) Improve the shopping experience.
(b) For marketing and promotional activities, market surveys, trend and statistical analysis
(c) Process your online orders, including the sending of e-mails and/or text messages to inform you of delivery status.
(d) Process order returns & refunds.
(e) Manage your account at ingredientsemporium.com.
(f) Contact you if there is any problem with any of your orders or for other logistical reasons.
(g) Respond to your queries.
(h) Send you commercial information by e-mail, SMS or MMS to inform you of new products, new store locations, special offers and news relating to the Website and/or its affiliated companies in general, Newsletters and catalogues.
(i) Meeting any legal or regulatory requirements relating to our provision of services and products and to make disclosure under the requirements of any applicable law, regulation, direction, court order, by-law, guideline, circular, code applicable to us or our affiliates
(j) For the maintenance and upkeep of customer records
(k) For credit assessments, financial and background investigation as and when deemed necessary
(l) To administer participation in any contest/program related to the public organized by us
(m) For security and crime prevention purposes, risks management, safeguarding Fruitbuzz Asia in the event of any claim, litigation, suits etc
(n) For handling the report for lost item, customer complaints and taking appropriate action relating thereto
(o) For any other grounds [Personal Data collected will correspond to such grounds or reasons].


Retention of Personal Data and Access
Fruitbuzz Asia shall endeavor to make it easy for you to keep your information
accurate, complete and up to date. We will retain your personal data for the period
necessary to fulfill the many different purposes outlined in this Privacy Policy unless a
longer retention period is permitted or required by law.


Consent
We trust that you will consent to the processing of your Personal Data. By providing
your Personal Data to us, you declare that you have read, understood and
accepted the statements and terms herein. Thanks again for visiting our Website and
for placing your trust in Fruitbuzz Asia.